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Quoting: Upon your inquiry, a
qualified aquatic specialist will visit you to identify your
needs, view the area in which you are thinking to place your
project, and give you a fair and accurate price. Our consultant
will also take all necessary measurements of your walls or area
where tradition aquariums may be placed, examine any potential
problems and solutions to treat any problem correctly.
Everything is specified so you know exactly what you will get,
for exactly what price.
Pre-production: Once the customer signs a contract, and a
deposit is received, our Production Department reviews the
project, outlines the project, identifying everything that can
be done before the job actually starts. This enables us to keep
the on-site work to a minimum, reducing any inconvenience to the
customer during installation.
Scheduling: Once your contract has been approved, we call you
with your scheduled date. It usually takes 1 to 2 weeks to start
the job.
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Final payment and
warranties: After the job is completed, one of our Field
Supervisors will examine the work, if there are any problems
that we have discovered, we will make sure they get fixed. Once
you're sure that everything has been done to your satisfaction,
the Field Supervisor will request the final payment. Once final
payment is received, the warranty package will be given |