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Process & Installation

First Step  
Quoting: Upon your inquiry, a qualified aquatic specialist will visit you to identify your needs, view the area in which you are thinking to place your project, and give you a fair and accurate price. Our consultant will also take all necessary measurements of your walls or area where tradition aquariums may be placed, examine any potential problems and solutions to treat any problem correctly. Everything is specified so you know exactly what you will get, for exactly what price.


Pre-production: Once the customer signs a contract, and a deposit is received, our Production Department reviews the project, outlines the project, identifying everything that can be done before the job actually starts. This enables us to keep the on-site work to a minimum, reducing any inconvenience to the customer during installation.


Scheduling: Once your contract has been approved, we call you with your scheduled date. It usually takes 1 to 2 weeks to start the job.

Second Step  
Site Prep / Installation: The field supervisor will also visit your home or office to perform a site inspection. This will allow them to view the job and determine if any additional requirements or equipment will be needed to help the job proceed efficiently. Through this site visit we will also form a plan and discuss that plan with the installer on how to proceed. Once the job commences, we take extra care to ensure a safe, clean and prompt installation.


Cleanup: We meticulously clean up any mess resulting from the aquarium installation and leave your home or office looking magnificent

Second Step  
Final payment and warranties: After the job is completed, one of our Field Supervisors will examine the work, if there are any problems that we have discovered, we will make sure they get fixed. Once you're sure that everything has been done to your satisfaction, the Field Supervisor will request the final payment. Once final payment is received, the warranty package will be given
   

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